Terms

Terms and enquiry information

These terms explain how Accommodation.scot handles website enquiries, planning conversations and booking handoffs.

Enquiries

Submitting an enquiry does not confirm a booking. Any response or acknowledgement confirms only that your message has been received or is being discussed.

Availability and arrangements

Accommodation, experiences, activities, catering, transport and event arrangements are subject to availability, suitability and written confirmation. Details such as capacity, facilities, timings, access, permissions and pricing should be agreed directly before any booking is treated as final.

Booking.com handoff

Small-stay bookings may be completed via Booking.com where relevant. Bookings made through Booking.com are subject to Booking.com's own terms, policies and payment process.

Direct enquiries

Group stays, exclusive-use enquiries, events and bespoke requests are handled through direct enquiry. Any confirmed arrangement may be subject to separate written terms supplied during the booking process.

Payments and cancellation

The website does not take payment. Payment, deposit, cancellation and refund details are agreed only when a specific booking route or written arrangement is provided.

Guest responsibility

Guests are responsible for providing accurate enquiry information and for checking that any proposed accommodation, activity or experience is suitable for their group before committing to it.

Website content

The website is intended to present Accommodation.scot's services, selected properties and planning routes accurately. It does not display live availability, live pricing or guaranteed event permissions.

Third-party services

Accommodation.scot may discuss accommodation, experiences, transport, catering or other services that are provided by third parties. Third-party services may have their own terms, requirements and policies.

Contact

Questions about an enquiry or booking route can be sent to stay@accommodation.scot.